Yesterday my Co-worker and I volunteered at the Making Home Affordable Event. Phoenix Revitalization Corporation runs an affordable housing program that monitors properties for the FDIC; therefore, we try to volunteer at events such as this when possible. There were many lenders and credit counselors at this event. People were able to come set up appointments with their lender and a counselor, it was like a one stop shop for all things mortgage related.
This event is sponsored by the Department of the Treasury and the U.S. Department of housing. Over the past year and a half, this event as served sixty cities across the country. I was assigned to administer the exit survey. While speaking to people about their experience there, their responses were expected. Some were happy and felt as though their questions were answers and they would be notified that their modifications had been approved within a few weeks. Others were disappointed because either the bank could not help them or they were sent away due to lack of documentation. Overall, this event was very well organized and majority of the people I spoke with were happy to be able to speak with their lender in person. This seemed to be a great way to help a large group of people in a short time.
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